Refund Policy
Refund & Cancellation Policy
Arlington Mobile Notary understands that life happens and sometimes appointments need to shift. To maintain fairness and ensure prompt service for all clients, we’ve established the following cancellation and refund guidelines:
Service Agreement & Liability
By engaging us for services, customers confirm they have reviewed and accepted our fee schedule and service terms. Arlington Mobile Notary, its agents, and contractors shall be held harmless for delays, cancellations, or issues arising from circumstances beyond our control.
Arlington Mobile Notary understands that life happens and sometimes appointments need to shift. To maintain fairness and ensure prompt service for all clients, we’ve established the following cancellation and refund guidelines:
By engaging us for services, customers confirm they have reviewed and accepted our fee schedule and service terms. Arlington Mobile Notary, its agents, and contractors shall be held harmless for delays, cancellations, or issues arising from circumstances beyond our control.
Mobile Service Terms
PLEASE NOTE: All calls may be monitored for quality assurance and security. Our notaries are licensed, bonded, and insured with E&O coverage to protect your documents and peace of mind.
- Travel fees, after-hours premiums, and wait-time charges are pre-negotiated and non-refundable.
- You are responsible for ensuring all parties, documents, and valid identification are present at the time of signing.
Cancellation & Rescheduling
- All appointments are final once confirmed, whether customer has booked themselves online, by phone or in person. Regardless of cancellation reason, the full fee remains due once a notary is dispatched to your location.
- If a notary is in transit or arrives onsite and the signing cannot proceed (e.g., signer unavailable, issues with ID, document errors, etc...) the full fee remains due.
- No refunds are issued once services have been rendered and payment has been made.
PLEASE NOTE: All calls may be monitored for quality assurance and security. Our notaries are licensed, bonded, and insured with E&O coverage to protect your documents and peace of mind.